What worked
Investing early in tokens and primitives paid back across every feature shipped after.
Enterprise SaaSDevice Booking
Snap Automation
Enterprise Device Booking
- Role
- UI/UX Designer
- Tools
- Figma · Storybook · Jira
01 — Problem
The friction we needed to solve.
Engineering teams booked physical test devices across spreadsheets, Slack threads and legacy tools — leading to conflicts and lost time.
02 — Science Framework
Five lenses on a single product problem.
Each lens explores one dimension — history, geography, physics, chemistry, biology. Expand to read the working.
03 — Mathematics
Honest metrics.
Real numbers where I have them. Where validation is pending, I say so.
Research Participants
5
Usability Testing
5
Confidence Rating
4.5 / 5
Business Impact
Metric to be validated
Task Completion
Metric to be validated
Metrics marked “to be validated” are pending live measurement.
04 — Design Engineering
How the work came together.
- 01Research
- 02Journey Mapping
- 03Wireframes
- 04Information Architecture
- 05UI Exploration
- 06Design System
- 07Prototype
- 08Usability Testing
- 09Iteration
- 10Final Design
05 — STAR
Scan in 30 seconds.
situation
Engineers wasted hours coordinating device access across siloed tools.
task
Design a scalable booking experience and a system that supports many device classes.
action
Audited workflows, built a token-driven design system, designed booking, scheduling and inventory surfaces.
result
A consistent booking experience with a reusable component library adopted across multiple internal products.
06 — Before & After
What changed for users.
Before
- Spreadsheets & Slack
- Inconsistent UI per tool
- No central availability view
After
- Unified booking surface
- Shared design system
- Real-time availability
07 — Final Screens
The shipped design.
SNAP Automation — Web Portal
SNAP Automation — Web Portal
SNAP Automation — Web Portal
Prototype walkthrough
08 — Learnings
What I'd take into the next one.
What I'd improve
Tighter loop with platform engineering would have caught permission edge cases sooner.
Future opportunities
Open the system to partner teams as a shared internal product surface.
Next steps
Want the long version of Snap Automation?
Happy to walk through process, decisions and trade-offs in detail — say hello and I'll send a deep-dive.
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